NDIA announce temporary 10% price limit increase for several critical supports

To help service providers continue to deliver supports to NDIS clients during COVID-19, the NDIA has temporarily increased price limits for several critical supports by 10 per cent.

Clients will not be out of pocket. The increase will be covered by current NDIS funding. Funding will be extended where required so no participant will miss out on any services.

The following critical supports are subject to this increase:

  • Assistance with Daily Life (not including Supported Independent Living)

  • Assistance with Social and Community Participation

  • Improved Health and Wellbeing (not including personal training)

  • Improved Daily Living Skills

These changes are in place for a six-month period, effective 25 March 2020. LiveBetter intends to apply these price changes to the services outlined above from 1 May, and under the terms of your Service Agreement we are providing you with 14-days' notice of these changes.

The NDIA will review this price change after three months to assess whether the change remains appropriate. If you have any questions about the price increase implemented by the NDIA or your services during these unprecedented times, please contact me or your service coordinator. Further information on this pricing update can also be found on the NDIS website.

Please take a few moments to update your contact details. Alternatively, you can call 1800 580 580.

Kind regards

Janis Redford Executive General Manager Operations LiveBetter Community Services