Who we are

Registered NDIS provider LiveBetter Community Services is an innovative community service organisation focused on the needs of the people of regional QLD. LiveBetter provides a diverse range of community services across the Rockhampton, Livingstone, Gladstone, Bundaberg, Mackay & North Burnett regions as well as regional NSW. Together our people and our systems help support our clients who live in rural and remote communities to live their best lives.


We are all about advancing the wellbeing of our community. In addition to community services, we also provide a range of clinical services as part of a number of funded health programs which focus on increasing access to primary health care and wellbeing activities. LiveBetter are also focused on helping our communities and individuals take greater responsibility for their health outcomes through health coaching, health literacy and preventive health programs and collaborations. 

Being together makes life Better.

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Our purpose

we inspire possibility by giving people access to support in their chosen community

Our values

LiveBetter's Values guide the way we conduct ourselves. This includes how we interact with our clients, community and business partners and how we treat each other.


We live out our values, are honest and ethical in all our dealings and are accountable for our actions.


We value the individual. We recognise the rights and choices of our customers, employees and the community. We encourage teamwork and support diversity within the team.


We strive to identify and create value from partnerships and alliances with other organisations, agencies, businesses, communities and within our own organisation.


We strive for excellence and best practice in all that we do as individuals, teams and as an organisation.


We believe that individuals and communities should be encouraged and supported to realise their full potential.

Our History

After modest beginnings in Emu Park in 1993, Excelcare grew to now provide services in the Rockhampton, Livingstone, Gladstone, Bundaberg, Mackay and North Burnett regions.

LiveBetter Community Services was formed in 2017 from a group of like-minded organisations including Excelcare, CareWest, Age Concern, Family Link, There4U, Broken Hill HACC and Disability Services, and Translinc. No longer just providing services in regional QLD, the organisation has grown in both geographic spread and the range of services delivered.  Therefore we needed a new brand that accurately reflected what we as an organisation do and one that would be relevant in the future.

LiveBetter now operates in over 40 regions across QLD and NSW, with all clinical staff, managers and support workers living and working locally. We are completely excited about what the future has in store for not only our organisation but for best practice service delivery for our customers, their families, and regional communities.

Our people

LiveBetter is led by an engaged skills-based team comprising six members from a cross-section of professions and combined plethora of experience, ensuring continued excellence in service provision across our wide geographic footprint.

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All finance enquiries can be made Monday-Friday between 8.30am-5.00pm by phoning 02 4938 8400. LiveBetter's Finance Department is led by the Chief Financial Officer and a team of qualified Accountants and Finance Officers located across LiveBetter's regional geographic footprint.

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For all media related matters please contact Marc Bonney - Senior Manager, Corporate Communications by phoning 
02 6391 2400 or email marketing@livebetter.org.au